Trust & Safety
How JPALM.AI operates responsibly — review guidelines, verification, privacy, and policy.
Review Guidelines
How client experiences are written, submitted, and evaluated.
Verification Standards
What each verification level means — and what it does not mean.
Attorney Response Policy
How attorneys may publicly respond to client experiences.
Correction Policy
How errors are corrected and records updated.
Dispute Policy
How attorneys may dispute experiences, and how disputes are resolved.
Privacy
How sensitive and identifying information is protected.
Terms
The terms governing use of JPALM.AI.
Legal Disclaimer
Important limitations on JPALM.AI as an information platform.
Transparency Report
Platform-wide data on submissions, moderation, and disputes.
Law Enforcement Request Policy
How JPALM.AI handles requests from law enforcement.
Our Commitment
JPALM.AI is an independent legal transparency and justice-access platform. We distinguish verified data, user-reported information, public records, and AI-generated summaries. We never fabricate attorney experience, and we protect sensitive identifying information by architecture.
Privacy by Architecture
Private verification data separated from public profile data.
Transparent Policies
Clear guidelines, verification, dispute, and correction policies.