Experiences from inside the system.
Many incarcerated people cannot easily access conventional online review platforms. JPALM.AI Inside is a dedicated intake pathway designed to responsibly collect experiences originating in correctional environments — through mail, tablets, kiosks, phone transcription, family-assisted submissions, and institutional partnerships.
Submission Channels
Each channel feeds the same structured intake — with private verification data separated from public profile data.
Paper submissions digitized by staff through an administrative workflow.
Correctional Tablets
Future support for approved tablet-based submission applications.
Approved Kiosks
Designated institutional kiosks for structured intake.
Phone Transcription
Transcribed phone-based submissions with contributor consent.
Family-Assisted
Family members submit on behalf of an incarcerated person.
Institutional Partnerships
Submissions facilitated through approved legal organizations.
Private Verification Data
Stored separately from public profile data: contributor initials or anonymous identifier, institution, booking or inmate identifier (if voluntarily supplied), case number (if voluntarily supplied), and submission source.
Sensitive identifying information never automatically appears publicly.
Paper Submission Workflow
For mailed reviews, staff use an administrative workflow to digitize the submission, separate private verification data, and route the experience through moderation before any public display.